Dear Sir:
We are undertaking some essential, but extensive, maintenance to improve our services. The ongoing efforts are to give our loyal clients the best service we can.
Beginning the evening of Friday April 6th you may experience problems accessing your account. If your account is affected, it should be available again by evening on Saturday April 7th.
We sincerely apologize for this inconvenience.
Sincerely,
Letterbarn
http://letterbarn.blogspot.com/
Showing posts with label customer care letter. Show all posts
Showing posts with label customer care letter. Show all posts
Thursday, March 26, 2009
Wednesday, March 18, 2009
Acknowledging the Complaint Letter by Client
Dear Sir:
We have duly received your March 12 letter about tax and extra charges on the Gym Equipment delivered to Mr. Martin at #3 Orange St. Parkdale City.
COMPANY A is not responsible, however, for the added charges on the gym equipment. We were instructed to charge you with the said amount upon delivery. We suggest that you contact Mr. James Henson the sales agent who sold you the gym equipment to check on the pricing and invoices. You should have been adequately informed on the Tax charges and delivery fees of the said equipment.
Perhaps they can advise you on how to proceed with this matter. We do wish you the best in resolving this unfortunate circumstance.
Regards,
Letterbarn
http://letterbarn.blogspot.com/
We have duly received your March 12 letter about tax and extra charges on the Gym Equipment delivered to Mr. Martin at #3 Orange St. Parkdale City.
COMPANY A is not responsible, however, for the added charges on the gym equipment. We were instructed to charge you with the said amount upon delivery. We suggest that you contact Mr. James Henson the sales agent who sold you the gym equipment to check on the pricing and invoices. You should have been adequately informed on the Tax charges and delivery fees of the said equipment.
Perhaps they can advise you on how to proceed with this matter. We do wish you the best in resolving this unfortunate circumstance.
Regards,
Letterbarn
http://letterbarn.blogspot.com/
Tuesday, January 20, 2009
Notice of Changes in Service
Dear Client,
As a valued customer, we are committed to keeping you informed about any changes in the status of your service with us. This letter is to alert you regarding our annual free service maintenance.
Our operations staff are closely monitoring your progress and will do everything possible to minimize any inconvenience to you. If you have any problems with our service at this time, or if you have any questions regarding the maintenance at any point, please feel free to reply to this e-mail.
We appreciate your patience as we get our maintenance effort underway. Thank you for being a [Company Name] customer.
Regards,
Letterbarn
http://letterbarn.blogspot.com/
As a valued customer, we are committed to keeping you informed about any changes in the status of your service with us. This letter is to alert you regarding our annual free service maintenance.
Our operations staff are closely monitoring your progress and will do everything possible to minimize any inconvenience to you. If you have any problems with our service at this time, or if you have any questions regarding the maintenance at any point, please feel free to reply to this e-mail.
We appreciate your patience as we get our maintenance effort underway. Thank you for being a [Company Name] customer.
Regards,
Letterbarn
http://letterbarn.blogspot.com/
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