Need to get the attention of the manager just to improve a business service. Here's a letter that's sure to get their attention:
Dear Manager,
I'm really upset about your service. I get it you have long queues in the morning, and only have 3 people manning the counters. But queue jumpers are people I can't really stand, and your staff aren't addressing the problem or calling out on the rude behavior of such customers. I do not want to start my mornings having fights while waiting in line. Please improve your customer service first, no matter how you much you rebrand your name and renovate your store, if your customer service remains lousy, you can't fool us.
Customer
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