Wednesday, April 15, 2009

Denying Customer Request under Confidential Reasons

Greetings from Banking Online!

Kindly be advised that upon receipt of your email, we have re-evaluated your account to check if we can approve your request. However, we regret that we are unable to grant the waiver of the annual membership fee on the basis of reasons that are confidential and we are not at a liberty to disclose.

If you need further assistance or have other concerns, you may send us an e-mail at

Thank you for choosing to bank with us!

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