Apology Letters

These are effective examples of apology letters that have a personal or formal touch, it gets the message across that you are regretful of the incident and would like to make up for it

Apology letter to Customer for Billing Error

Apology for sending Incomplete Information

Apology for Missed Meeting

Apology to Co-Workers for Bad Behavior

Notifying Client that You are Out of Reach
Excuse or an indirect apology client for being out of reach

Apology Message for Not Returning Borrowed Item on Time
Making your friend wait for his precious thing, apologize now or feel his wrath!

Apology Letter: Returning an Item Too Late
Its been years, you almost own the thing you borrowed, don't you think its about time to return it?

Apology for the Delay Throwing off everyone's schedule? An apology is in order

Apology Notice to Client while Refusing Adjustment for Complaint

Chris Brown says Sorry through a letter

A Sorry Love Letter
Hurt someone very dear to you? Saying sorry is saying you love and value that person

Apology Letter after a Public Media Scandal
A well-thought out apology addressing the public after a scandal, most likely written by a lawyer or publicist.

Sales and Marketing Letters

Sharing Sales Leads Letter

Reply letter to Customer after Losing Bid

Follow-up Letter on Phone Conversation

Follow-up on Business Agreement

Thanks for the Meeting

Follow-up on Client about Proposal

Refund Notice to Customer

Thank you letter for Employee Input

Thank you letter from Customer

Thank you note to Customer for Order

Thank you note to Client for Selecting our Services

Notice of Price Change to Customer

Change in Service Rates

Denying Customer Request under Confidential Reasons

Declining Customer Request for Reversal of Membership Fee

Notifying Client that You are Out of Reach


Client Letter: Clarifying Rates and Services

Sample Real Estate Sales Letter

Thank you note to Customer for Order

Dear [Name],

Thanks so much for your initial order of Knitted Plush toys on eBay. I’m enclosing your free gift of knitted hankies to express our appreciation.

By now you have had a chance to benefit from and enjoy your first shipping order. We look forward to providing you and your family with recreational crafts for years to come.

We are certainly happy to have you join our family of customers and hope you’ll find our plush toys of superb quality and craftsmanship.

Best Regards,
Letterbarn
http://letterbarn.blogspot.com/

Thank you note to Client for Selecting our Services

A good follow-up letter thanking the client for choosing your company. It is also perfect for thanking client after winning the bid.

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Dear [Name],

We at Hanz Mechanics want you to know that we appreciate your business and we will continue to do all we can to ensure that your company receives the best possible service from all our oncall staff.

We are very proud that you’ve chosen us to do your monthly repairs, and we guarantee you won’t be disappointed with the results.

As always, you may reach me at [insert number] for any service concerns.

Best Regards,
Letterbarn
http://letterbarn.blogspot.com/

Reply letter to Customer after Losing Bid

Dear [Name],

Thank you for giving us the opportunity to present our products and services last [insert date].

Being the leader in providing quality repair service, Hanz Mechanics will always remain as a viable, cost-effective alternative for your maintenance needs.

Though it’s clear that your decision to acquire a repair service company was reached after much deliberation. We wish you good luck with your efforts.

Although we were not selected to help you with your current repair needs, we sincerely appreciate being considered in your bidding process. We look forward to being of service to [Insert Company name] in the future.

Best Regards,
Letterbarn
http://letterbarn.blogspot.com/

Follow-up Letter on Phone Conversation

Dear [Name],

Since our July 6 phone conversation, I’ve put together some pricing information on our latest jewelry catalog called Sophisticates II.

Sophisticates II by jewelry designer Olaf Schrigge combines silver structures with traditional precious stones and crystals, the line conveys sexy allure and urban glamor.

As a buyer and stylist, we can offer you our products at a lower cost than expected if you place orders this early. We can also provide you with free shipping and display samples.

I’ll be back in touch in a few weeks to see which items interests you this season. In the meantime, however, if you have an immediate need or question, call me at [insert phone number]

Best Regards,
Letterbarn
http://letterbarn.blogspot.com/

Follow-up on Business Agreement

Dear [Name],

As we discussed last Tuesday, I’m enclosing a copy of our agreement on Project X.

I plan to call you again the week of August, after you have had time to review our product specifications and terms of agreement. I believe our services will greatly improve your business module and technical capabilities, in no time your company will acquire your target ISO certification in the industry.

Let me recap some of the issues we discussed that will have direct impact on your immediate decision:

• Cost factors of ISO implementation
• Quality assurance and checking of outgoing products for defects
• Training requirements for mid-level employees
• The database system that will allow employees to organize and edit all documentation.

In regards to our conversation, you may want to consider taking advantage of this opportunity later in the last season so that your staff will have enough time to undergo full training with our specialists.

I have also asked Roger Henson, our customer liaison, to assist you with any concerns about our product database and services.

I appreciate your interest in our company. I look forward to discussing your needs again in a few weeks.

Best Regards,
Letterbarn
http://letterbarn.blogspot.com/

Thanks for the Meeting

Dear [Name],

Thanks for taking time to meet with Apple Martin and me last Tuesday about your concerns on making the shipping deadline.

I think we now have a much better understanding of some of the issues you are facing in the next several months. My intention is to improve the existing relationship through better communications and customer service.

During our meeting you requested information on our Express Shipment service. I have attached the appropriate guidelines to describe each key feature of our shipment package. After reviewing this material, please call me if you have questions about our services.

Again, thank you for your time. We at Company Shipping Lanes look forward to working with your organization. Both Ms. Martin and I will follow up with you within the next few days.

Best Regards,
Letterbarn
http://letterbarn.blogspot.com/

Follow-up on Client about Proposal

Dear [Name],

As we discussed, I have attached a summary of your product concerns that could serve as a starting point for a feasibility study. My work-up is very basic and straightforward, but I believe a market analysis of this kind could provide you with key answers to your target market questions.

Generally, the study should measure the present value of the quality of the product and the consumer’s interest in purchasing such a product at this time of the year and at this location.

Let me know of other concerns as you talk to your core team. Shall we talk again sometime in July?

Best Regards,
Letterbarn
http://letterbarn.blogspot.com/

Follow-up Letter on Client Meeting

Dear [Name],

Thank you for meeting up with us last Tuesday. I have had the chance to review some of the details of your company's upcoming project on Organic foods.

We certainly were pleased to learn of your recent decision to distribute your product at the south district. As recommended, we intend to follow up with the regional marketing manager of Stores Inc. in seeing that you get the full benefit of a proper distribution channel in your current operations. We are also quite confident of our ability to respond to the demands of a project of this scope.

We look forward to the opportunity of working with you and look forward to receiving your request for proposal.

Best Regards,
Letterbarn
http://letterbarn.blogspot.com/

Thank you letter for Employee Input

Dear [Name],

Thank you for your willingness to discuss your concerns with [Company Name] and our recent merger with [Company Name].

Your input will be an important contribution in developing greater productivity among our employees. Further on, this will result in a mutually beneficial relationship between our two organizations.

I’ll be in touch again shortly.

Best Regards,
Letterbarn
http://letterbarn.blogspot.com/