As a registered customer of this service, you are eligible for a refund.
The refund will be implemented over [insert number of] months as specified in the company's approved guidelines.
Your specific refund schedule will be announced in your next billing statement, as your account is now due for processing.
For your convenience, please go to our [company name] service center after you receive notice about your refund schedule. You may also call us at [insert phone number] for inquiries.
Thank you very much,