Tuesday, April 18, 2017

Apology Letter to Customers About Incident

Dear Customers,

This is an upsetting event to all of us here at the company. I apologize for the incident. Our team is moving with a sense of urgency to work with the authorities and conduct our own detailed review of what happened. We are also reaching out to the customers affected by this situation. We will talk directly to them to address and resolve this situation.

Thank you for your patience

CEO

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