Complaint Letter

Dear Airline Company,

Your service is terrible! First flight got cancelled, now my re-booked flight is delayed. Two strikes today, you better not make it 3. We have a connecting flight at the next terminal, that we seriously should not miss!

Angry Customer

Answering Customer Complaints Letter

Dear Customer

We value your word and take product concerns very seriously upon receiving feedback from our customers. With regards to the matter at hand, we took immediate action to have the item in question removed from our store shelves. We sincerely apologize to anyone who was inconvenience by this product.

Store Manager

Customer Complaint Letter: Handling Queue Jumpers and People Cutting in Line

Need to get the attention of the manager just to improve a business service. Here's a letter that's sure to get their attention:

Dear Manager,

I'm really upset about your service. I get it you have long queues in the morning, and only have 3 people manning the counters. But queue jumpers are people I can't really stand, and your staff aren't addressing the problem or calling out on the rude behavior of such customers. I do not want to start my mornings having fights while waiting in line. Please improve your customer service first, no matter how you much you rebrand your name and renovate your store, if your customer service remains lousy, you can't fool us.

Customer