Putting on pressure on decision matters after a phone conversation, this letter is a soft nudged reminding co-workers to comply
Dear Ben,
As discussed over the phone, I am making sure that your department is on board on the latest issue. I haven't received anything official from you guys downtown, send me an email ASAP with all the attached documents.
This just in from Virginia, an advisory sent to all department heads:
All customer complaints about Brand X should be verified and submitted directly to the Claims office no further than March 2.
That's all my news for now.
Hoping for your compliance on the matter.
Regards,
Giuseppe
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