Friday, August 14, 2015

Incident Letter: Apology and Respect

Dear Julia,

I am writing about the incident with Louise, to be honest I'm quite in awe of her and how she handled the situation. She was one of the first to approach me and apologize in behalf of her crew. It takes guts to say sorry, and even to take responsibility for an incident that wasn't even her fault. I'm glad she was there at that moment or else things could have escalated quickly.

She has my respect.

Amanda

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