Dear Operations Manager,
I would like to request a change in my shift schedule. I am currently scheduled to work every Wednesdays to Fridays of the week from 9pm to 6am on the Harveys Account.
Due to recent changes in my academic schedule, I would like to switch my Wednesday evening shift to an earlier shift in the week: Mondays to Tuesdays 1pm-10pm if possible.
I understand the work demands of the Call Center Industry and the importance of having agents on the floor at key hours. In keeping with the company's needs in mind, I would like to take on a day where there is a huge volume of calls and a great need for agents to be on shift.
Below I have listed other viable options that fit my schedule and I want to give you the flexibility to determine which option would better suit the business as a whole.
Thank you for your consideration.
Call Center Agent